Oaks Queenstown Shores Resort, Queenstown - Reviews, Rooms Options & Prices 2025

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About the Resort

327-343 Frankton Road, Queenstown, New Zealand, 9197

Oaks Queenstown Shores Resort is set against the breathtaking backdrop of Lake Wakatipu and the Southern Alps, offering a blend of luxurious accommodations and modern amenities. Known for its stunning views and exceptional service, the resort is an ideal destination for families, couples, and individuals seeking deluxe lodging in a picturesque environment. The property combines stylish architecture with natural elements, enhancing the overall guest experience while providing easy access to various leisure activities in the Queenstown area.

Location

The resort is conveniently situated just 10 km from Queenstown and within easy reach of major ski fields, including Coronet Peak and The Remarkables. Its close proximity to attractions such as Lake Wakatipu and various gourmet restaurants makes it a prime choice for visitors. Additionally, a free shuttle service runs to and from central Queenstown, enhancing accessibility to the area’s vibrant amenities.

Rooms

The resort offers a variety of room types, including hotel rooms, one, two, and three-bedroom apartments, as well as four-bedroom penthouses. Each accommodation is furnished with luxurious furnishings, quality linen, and personal amenities, ensuring a comfortable stay. Most units boast balconies with stunning views over Lake Wakatipu and the surrounding mountain ranges, along with modern conveniences such as underfloor heating.

Eat & Drink

The resort features the Shores Restaurant & Bar, which offers relaxed dining in a romantic setting. Guests can choose from a variety of cuisines complemented by fine New Zealand wines, making it an ideal spot for enjoying a meal while appreciating the surrounding landscape. The restaurant is currently closed due to construction but will add to the resort's appeal upon reopening.

Leisure & Business

Oaks Queenstown Shores Resort boasts an array of onsite facilities for leisure activities, including a gymnasium, sauna, and BBQ facilities. Guests can explore a multitude of nearby activities ranging from skiing and snowboarding to leisure cruises and winery tours, ensuring a mix of adventure and relaxation. The resort provides a perfect base for outdoor enthusiasts looking for action-packed experiences.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

King Room

Max:

2 persons

23 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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King Room

Max:

2 persons

23 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Two-Bedroom room

Max:

2 persons

94 m²

Bed options:

2 Single beds or 1 Queen Size Bed

Lake view

Shower

Fireplace

room details

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Getting around

A list of all available modes of transport

City Center

Queenstown 1.2 mi

Airports

Queenstown (ZQN) 3.3 mi

Te Anau Manapouri (TEU) 108.5 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

No smoking on site
Parking
24-hour reception
No pets allowed
Ski storage
Elevator

Sports & Fitness

Skiing

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Free shuttle service

Children

Cribs

Room features

Paid Wi-Fi in rooms
Heating
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

327-343 Frankton Road, Queenstown, New Zealand, 9197

Map view

327-343 Frankton Road, Queenstown, New Zealand, 9197

City landmarks

Cable Car

Skyline Queenstown

1.5 mi

Garden

Queenstown Garden

1.3 mi

Zoo

Kiwi and Birdlife Park

1.5 mi

Square

Queenstown Mall

1.3 mi

Gallery

ivy box art gallery

4300 ft

Gforce Paragliding Skyline

G Force Paragliding

1.5 mi

Lake Wakatipu

1.6 mi

Skyline Gondola and Luge

1.4 mi

Rees Street

William Gilbert Rees Statue

1.3 mi

Amusement & Theme Parks

Shotover Canyon Swing

1.3 mi

Amusement & Theme Parks

Fear Factory Queenstown

1.4 mi

Torpedo 7

Southern Lakes Heliski

1.6 mi

65 Beach St

Moa Statue

1.4 mi

BEST viewpoint in QT

2400 ft

Shotover &

AJ Hackett Bungy

1.3 mi

Frankton Arm

3900 ft

Gallery

Ivan Clarke Gallery

1.3 mi

Gallery

Silver Fern Gallery

1.2 mi

Gallery

Artbay Gallery

1.2 mi

Church

St Peter's Anglican Church

1.6 mi

19 Marine Parade Williams Cottage

Vesta Design

1.6 mi

Gallery

Queenstown Arts Centre

1.6 mi

Department for Courts

1.5 mi

35 Camp St

Hetties Rock & Crystal Shop

1.7 mi

Queenstown Lakes District Library

1.8 mi

Queenstown Hill

1.9 mi

Stunning view of Remarkables and lake

1.9 mi

Aircraft spotters point approach Queenstown airport

1.9 mi

Art object

Basket of Dreams

2.9 mi

Queenstown Hill Walkway

Queenstown Hill Summit

3.2 mi

Nearby

Aircraft spotters point approach Queenstown airport

900 ft

Restaurants

Shores Restaurant

100 ft

327-343 Frankton Road

Reviews and Ratings

Feedback from previous guests about their experience.

86%

liked the resort and would come back

8.6/10

Great

Rooms

7.1

Location

8.4

Service

6.9

Dining

5.0

4/5 based on 1239 reviews

#43 of 62 hotels in Queenstown based on Tripadvisor

Victor

United Kingdom, January 2025

7.6/10

I had a generally positive experience at the hotel. The rooms were spacious, clean, and comfortable, which I really appreciated. The staff was friendly and the shuttle service was a great convenience. However, be prepared for some noise if your room faces the construction site, and the dining options could use improvement, especially breakfast. Overall, it's a decent choice, especially for the price.

Rooms

8.0

The rooms were spacious, clean, and very comfortable, offering everything I needed for a pleasant stay.

Service

9.0

The staff was friendly and helpful, and the shuttle service was excellent—it made getting around so much easier!

Location

7.0

The hotel is in a good location, just minutes from the CBD with nice views, even though it’s a bit out of town.

Dining

5.0

The breakfast options need improvement; the scrambled eggs were not great and packaging for muffins was disappointing.

Facilities

7.0

The hotel had good facilities, but there was noticeable cleanliness issues in the dining area.

Jayden

United Kingdom, January 2025

6.4/10

I had a mixed experience at this hotel. While the rooms were quite spacious and well-suited for our group, I found the service a bit lacking at times. The location is fantastic, being close to downtown yet still calm. Dining was adequate but left room for improvement, particularly with breakfast options. Overall, it's a decent place but could use some enhancements, especially in service.

Rooms

7.0

The rooms were spacious and comfortable, perfect for our group of three adults, with doors connecting the units. However, I did encounter some issues that required me to go back to reception for assistance.

Service

5.0

The service was a bit hit or miss. While some staff were accommodating and even made the place cozy with a fire, there were moments when I felt ignored, particularly when I needed assistance.

Location

9.0

The location is great, just two minutes from town, allowing us to enjoy both convenience and a peaceful environment. The views from the area were also fantastic, adding to the appeal.

Dining

5.0

Dining was adequate but could definitely use some improvements, especially with the breakfast offerings that weren't refilled after 9am. The scrambled eggs needed work.

Facilities

6.0

The facilities were decent, but nothing stood out as exceptional during my stay. The overall experience could benefit from some upgrades.

Rowan

United Kingdom, December 2024

6.2/10

I had a nice stay with some great views over the lake, and the rooms were clean and cozy, especially with the gas fire. However, the layout wasn't ideal as our balcony overlooked neighboring rooms, and some touch-ups would really elevate the experience. While the staff was mostly helpful, there were times when the communication could have been better, especially during busy breakfast hours. Overall, it was a pleasant stay, but some improvements could make it even better.

Rooms

7.0

The rooms had a great view over the lake, were very clean, and cozy with a gas fire. However, they were smaller than I expected from the website and could use some small touch-ups.

Service

6.0

Most of the staff were helpful and pleasant, but there were moments of poor communication, especially when it got busy with lots of tourists.

Location

7.0

The hotel is a quick and easy walk from Queenstown, though it's about 30 minutes away. It's convenient for getting to local attractions but not right in the center of everything.

Dining

5.0

Breakfast was somewhat bland and didn't meet my expectations compared to other places I've stayed. It was mildly inconvenient to have to go into town for lunch.

Facilities

6.0

The facilities were okay, but the hotel lacked convenient dining options throughout the day, which was a bit disappointing.

Mark

United Kingdom, November 2024

7.4/10

I had a mixed experience at this hotel. The views from the room were simply awesome, but unfortunately, the service in terms of room upkeep was lacking. Additionally, the location was perfect for accessing both Frankton and Queenstown, making it convenient for exploring. The friendly staff made a good impression, but I had some issues with room amenities and cleanliness.

Rooms

5.0

The room had amazing views, but it wasn't serviced during our stay. We had to request fresh towels, and the storage space for clothes was quite limited.

Service

8.0

The staff were lovely and friendly despite the country-wide shortages, and they were accommodating with our needs.

Location

9.0

The location was perfect, being conveniently situated between Frankton and Queenstown, although it was somewhat hard to find from the main car park.

Dining

7.0

Dining options were not as advertised, which was disappointing, but when it was available, the omelettes were excellent.

Facilities

6.0

I found the facilities generally satisfactory, but the pool area didn’t seem to be well-maintained.

Alexander

United Kingdom, October 2024

7.0/10

I had a mixed experience at this hotel. The location is fantastic; it's close to downtown but still gives off a calm vibe. The rooms were spacious and well-equipped for a family, which I really appreciated. On the downside, there were construction works going on during my stay, which was quite disruptive. Overall, it was a good value for money considering the amenities, but the service could have been friendlier.

Rooms

7.0

The rooms were spacious and well set out with everything you need for a comfortable stay, perfect for accommodating the family. However, the experience was somewhat marred by the ongoing construction work.

Service

7.0

Service was generally accommodating and helpful when I requested things like plastic rubbish bags and dishcloths. However, I did feel that the friendliness could be improved.

Location

9.0

The hotel has a great location, being pretty close to the town center while still allowing for a calm and quiet atmosphere, which I really enjoyed waking up to each morning.

Dining

5.0

Dining was adequate for our needs but nothing special. It was really just average, and I felt it could be improved upon.

Facilities

7.0

Facilities were decent, and I appreciated having access to amenities that catered to families, but there’s room for improvement for a more luxurious experience.

Ivan

United Kingdom, October 2024

6.0/10

My stay at this hotel had its ups and downs. The location was lovely, just a short walk to the center of Queenstown with beautiful views of the lake. I had issues with the cleanliness of my room, which was quite disappointing. While the staff was welcoming and helpful, I think the dining options could use some improvement. Overall, it’s a decent choice if you prioritize location over room comfort.

Rooms

5.0

The room was not very clean, with stains on the rugs and bugs in the lights, making it feel uninviting. Honestly, for the price, I expected much better.

Service

8.0

The staff was very accommodating and prompt. I appreciated their help when I needed some additional items during my stay.

Location

9.0

The hotel's location is fantastic, offering a beautiful view and easy access to the center of Queenstown, which I loved.

Dining

5.0

The dining experience was below expectations, with limited options that didn't cater well to various dietary needs.

Facilities

6.0

The facilities were decent, but nothing stood out as particularly impressive.

Sophia

United Kingdom, September 2024

6.6/10

I had a decent stay at this hotel. The location is stunning and right near the city center, which made my trip worthwhile. The rooms were clean and comfortable, but they are starting to look a little tired. The service was friendly yet inexperienced, which sometimes led to delays. I was hoping for a better dining experience as the options were a bit below expectations.

Rooms

7.0

The rooms were clean and comfortable, although they are beginning to show their age.

Service

6.0

The staff was friendly, but they seemed frazzled and unsure of their roles, which affected the service quality at times.

Location

9.0

The hotel has a stunning location right on the lake, handy to the city center, making it super convenient.

Dining

5.0

The dining options were pretty bland with a small selection of food, which was disappointing compared to other hotels.

Facilities

6.0

The facilities were okay, but nothing particularly stood out or exceeded expectations.

Alexander

United Kingdom, September 2024

7.8/10

I recently stayed at this hotel and found it to be a lovely experience overall. The rooms were spacious and offered fabulous views of the lake, making my stay feel homely and comfortable. While the service had a bit of a hiccup during check-in, the friendly staff and convenient location made up for it. Additionally, I felt the dining options were quite average and could use some improvement. Still, I'd definitely consider returning for the tranquil atmosphere and great value for money.

Rooms

9.0

The rooms were spacious, very clean, and offered great views of the lake. I loved how comfortable they felt.

Service

7.0

The check-in was delayed due to some paperwork, which was a bit frustrating. However, the staff was overall very helpful, especially the shuttle driver who gave us a nice tour.

Location

9.0

The location was fantastic, just a short walk from town and ski fields. It made getting around very convenient.

Dining

5.0

The dining experience was just okay and felt quite average compared to other places. It was adequate but could definitely be improved.

Facilities

7.0

The facilities were decent, but I felt they could be enhanced with more kitchen equipment.

Ernest

United Kingdom, September 2024

6.8/10

I recently stayed at this hotel in Queenstown, and I have to say, the rooms were exceptionally good—truly some of the best I've experienced here. The location is beautiful, with a nice river walk, although it is a bit far from the town center. The staff was friendly, but there were some hiccups with the service, like issues with cleaning. Overall, I found it to be a cozy stay, but dining was a letdown with the breakfast not meeting expectations.

Rooms

9.0

The rooms were not only beautiful but incredibly warm, making them perfect for winter stays. I would have appreciated another window for airflow during the summer.

Service

6.0

The service experience was a mixed bag. I encountered some very accommodating staff; however, I also faced a few who were quite rude and didn’t handle cleaning requests well.

Location

7.0

The location was stunning and a lovely 30-minute walk along the river, but it's a bit far from the town center unless you have a car.

Dining

5.0

I found the dining experience quite disappointing, especially at breakfast—$19.95 for undercooked bacon and overcooked eggs just didn’t cut it.

Facilities

5.0

While the hotel had good amenities, some areas were under maintenance, which impacted my overall experience.

Rowan

United Kingdom, September 2024

7.2/10

The hotel has a great location right by the lake and mountains, which gives it stunning views, and it's just a short taxi ride to town. The rooms were spacious and very clean, making my stay comfortable. However, the service could use some improvement as there were delays during check-in, and the dining was quite disappointing with underwhelming food quality. Overall, the value for money was decent given the location and room quality.

Rooms

9.0

The rooms were very spacious, tidy, and relaxing, which made for a pleasant stay. They were well-equipped and super clean.

Service

7.0

The staff were friendly, but I encountered delays during check-in which made it a bit frustrating.

Location

9.0

The hotel is situated in an amazing location right in front of the lake and mountains, and it only costs about $10 to get into town by taxi.

Dining

5.0

I was really disappointed with the dining experience; the breakfast was terrible, especially for the price.